COE

©2008 Chair: Pascal Amblard, Sub chair: Gary Lord. All PDPA Members are required to go through the PDPA application process and follow the PDPA Code of Ethics.

1. General code

a. Striving to improve skill.

PDPA members continually strive to refine their skill and craft knowledge through consistent education and a good understanding of ones presence in the industry and keeping a steadfast goal of achieving the highest level of professional practice.

b. Application of knowledge

i. Members shall apply their skill and technical knowledge to their full potential and maintain a consistent standard of application in respect to local industry performance and common sense.

ii. Members should have the common goal to elevate the standards within any given application weather it be in preparation or finish work striving to apply the knowledge acquired through experience to make the next performance better than the last.

c. Environmental consideration

i. Members shall always take into consideration the environmental impact of any project.

ii. Members shall hold a policy in their business to always choose most environmentally friendly procedure to perform any given task.

iiiMembers should always choose to use products that have the least negative impact on the environment in relation to the medium performance requirements.

d. Discrimination

Members of the PDPA shall not discriminate in their professional activities on the basis of race, religion, gender, national origin, age, disability, or sexual orientation.

e. Historical preservation

Members shall respect and strive to conserve all culturally and historically significant works and collaborate with local and national preservation organizations. (If you are found working on a project that you think may have local historical significance make an effort to understand the proper way to address this by consulting experts in the field of preservation and restoration)

f. Safety

Members should strive to create the most safe working environment possible and follow all laws governing safety both local and federal. (Learn and follow the OSHA regulations that govern your business and others that apply as well)

2. Code of fair practices and procedures

The PDPA acknowledges that business conduct differentiates from company to company and through history this freedom to maintain diversity has opened the doors to beneficially new tactics to achieve the common objective of cultivating satisfied customers in any industry. The PDPA wishes to set forth a working example of good business conduct though these ethical guidelines.

a. Proposals

Members to accurately convey the costs and procedures of a prospective project to a client shall use proposals. The proposals should have a calculated total project cost as well as a detailed description of the work to be performed. During this phase it is the obligation of the member to accurately disclosing his/hers business protocol entirely.

b. Contracts

i. The PDPA member shall accurately convey the exact cost and procedure of all work to be performed to their customer through a written contract.

ii. PDPA members should take legal council when drafting proposals, contracts, change orders, and any other signed documents for their business practice.

c. Change orders

Members shall provide a thorough change order form when changing the work specified in the contract post project commencement.

d. Competency

Members should serve their clients to the best of their ability and complete their projects in a timely manner.

e. Following local and federal employment and contracting law

i. All members shall make it a point to understand all local and federal employment laws that govern their businesses.

ii. No member shall knowingly violate any local or federal employment laws.

f. Following local and Federal tax laws

All members shall respect all state and federal tax laws

3. Communicating with your clients

It will be known that the intention of PDPA members to accurately convey to their clients the exact finished product to be purchased by the client without any questions or “grey areas.” Members will convey this information to their client through the best means possible, including the following systems.

a. Conceptual presentations/Control samples

i. Members shall present a conceptual board to the client using the exact mediums that will be used in the end product.

ii. All color, texture, luster and geometry will be accurately conveyed on the conceptual boards

 

b. Specification

i. Any preparatory requirements will be specified prior to the commencement of the job

ii. Manufacturers must provide the technical specifications (TDS), and Material Safety Data Sheets (MSDS) and Product application Specification information shall be available to anyone requiring it.

iii. If the applicator deviates from the manufacturers recommended application method he/she must provide application specifications and must test and specify the durability to the client first in the form of a conceptual board, proving its application meets the clients standards.

c. Repair provisions

All repair costs and repair limitations shall be disclosed to the client prior to the start of any project.

d. Scheduling

In the final contract the start date and estimated completion date shall be disclosed accurately and any changes will be in writing.

4. Communicating with the public

PDPA members will maintain an honest and accurate message to the general public with the intention to both sell themselves and their businesses as well as educating the public on the subject of decorative painting.

a. Honesty in advertising

i. All information in advertising materials shall be honest and accurate.

ii. Any pictures or other conveyances of a given artist work must be their own or stated to be the artist or artists responsible for it.

iii. Members will follow all copyright laws.

b. Educating the public

Any time a PDPA member addresses the public it will be with the intention to represent the industry accurately and with all his/her knowledge and background disclosed up front

5. Obligation to the profession

The PDPA member is dedicated to helping the industry grow. Members should consider the impact of their actions on the industry as a whole. Members shall strive to take action when it is possible to encourage positive growth.

a. Reporting unethical practices

Through these ethical guidelines the decorative painting and plastering industry can find a baseline of standards from which to grow. It is the member’s obligation to uphold these guidelines and report any unethical practices.

b. Never refusing to educate

Educating new practitioners is encouraging the growth of our industry. Members should always strive to educate people who request it of them or refer them to the resources available to them.

6. Obligation to clients

The professional decorative painters objective is to create a good client relationship.

a. Respecting third party clients

When working with a business or a person that is acting as a representative of the consumer (i.e. Interior Designer or Architect) the professional decorative painter identifies that the party that provided the lead for the particular work is the client and the professional decorative painter respects that by not soliciting further work from the consumer.

b. Disclosing professional capabilities

The PDPA member shall fully disclose their capability to their clients and must not advertise falsely their capabilities to accomplish a particular finish or project.

c. Job-site protocol

The professional decorative painter maintains a strict jobsite protocol promising to always ensure a clean and safe working environment

d. Project preparation

It is the duty of the professional decorative painter to possess the knowledge of the optimum preparatory steps to be taken on any particular project they may be taking on at any given time, and to always implement them to their best ability

7. Obligation to colleagues

The PDPA member is dedicated to showing respect to all practitioners in the field of decorative painting and plastering with the purpose of fostering a positive growing environment that enhances good growth of our industry

a. Respecting professional boundaries through bidding

The professional decorative painter will not engage in bidding wars that cheapen the perceived value of our trade. The professional always maintains the true value of their work to their best ability
b. Sharing information

The professional recognizes that for positive growth to occur in their trade it is best done with collaboration and the sharing of knowledge with their peers.

c. Professional recognition

When any particular project is done through a collaborative effort all of the artisans involved must be recognized for their work individually even when working under the employment of others and be allowed to use the work that they had hand in accomplishing to further their career.